"Ultra-Violet's service level is top notch, we have been very pleased!
The quality of their cartridges is excellent. If there is a toner cartridge
issue, they handle it from start to finish... I never even have to get
involved."
Note: Ultra-Violet has been the sole provider of printer toner cartidges
for several years straight.
Ukrop's
All Stores, Pharmacies, and Support Operations
"I have been very pleased with the quality &
workmanship of the remanufactured toner cartridges I have received from
Ultra-Violet. And always the staff is exceptional to work with."
Country Club of Virginia
"Ultra-Violet is always on the ball with providing
support to FMB. I'm quite pleased with the level of service that UV
provides."
S. Buchholz
First Market Bank
"We have not had any problems with the quality
of products we received from Ultra-Violet. Our cartridges have consistently
given us more than advertised yield. Even my staff has commented on
the long-life of Ultra-Violet's cartridges. Their customer service is
excellent both on the phone and in person; response time is quick and
deliveries are hassle free. The personal touch we always receive with
Ultra-Violet is very important to us."
Iria Jones
University of Richmond
"The level of service with Ultra-Violet has
been excellent! I have heard no complaints about the product from my
staff and the savings have been wonderful. Their sales department is
perfect, not too pushy yet always checking to see if we need anything
when they are in the area of my workplace. Keep up the good work!"
Lonnie Thomas
Markel Corporation
"The performance of the Ultra-Violet products
have been very reliable. I can count on their products to get the job
done without any toner cartridges causing smears and leaks. Their service
has been excellent and I can count on their salesmen coming in and doing
inventory on a regular basis."
City of Richmond
"No notable performance difference between re-manufactured
and new cartridges. The price is right. If you ever need a reference
for your service... have them call us!"
Herff Jones Co.
Ultra-Violet has excellent customer service. Once when
we were running a big job and had a problem with a cartridge, Bruce
came to our rescue immediately with a replacement.
The toner cartridges are reliable; we only have an
occasional problem - overall, very good.
We have had better success with UVLSI toner cartridges than other toner
cartridges we have used in the past.
Anna Carter
Children Inc.
"Bruce Bailey is an outstanding sales representative
with Ultra-Violet Laser Supplies, Inc. He collects our used cartridges
for recycling and will review our inventory for out of date products
purchased from prior Vendors. He has taken extra time to do a complete
inventory of our printer supplies. I appreciate his pleasant attitude
and he has clearly demonstrated initiative in meeting our printer supply
needs.
So far, all of the supplies we have received from Ultra-Violet Laser
Supplies, Incorporated work well and without doubt it will continue
to, due to their commitment and pridesmanship of their product.
Please keep Bruce Bailey as our salesman since good customer service
is increasingly rare. I cannot put enough on paper about the exceptional
service delivered by your company and Bruce Bailey."
City of Richmond
Information Technology
"I am writing to let you know about the wonderful
service we receive from Renee (sorry, I don't know her last name). Renee
is always pleasant and helpful; however, recently she really helped
us out of a jam.
We are in the process of personnel changes here at Westminster and didn't
want to order a great deal of Sunday bulletin paper until we could list
staff names accurately. We called in a "short" order and then
had occasion to use almost every sheet of the order. Renee was a wonderful
liaison for us with the printer! She understood our urgency to get even
one ream of paper in time for the next Sunday's printing. A full box
of our bulletin paper arrived on Thursday morning before we went to
press on Friday!
I hope I thanked Renee adequately but I wanted you to know what an asset
she is to your company. Ultra Violet has saved us money, and our dealings
with Bruce, Renee, and all your delivery personnel have been great!
Thank you, and congratulations on such fine associates."
Dot Major
Westminster Presbyterian Church
Your products are great. We've had no problems whatsoever
with any supplies from Ultra-Violet.
UVLSI service is prompt and courteous. A very nice
bunch of folks to deal with. They have helped us out many times.
City of Richmond
Finance Department
Ultra Violet Laser Supplies, Inc. always has great
service, on-time with deliveries, and very friendly!
Lisa Adams
Mt. Pisgah United Methodist Church
Service is excellent, and always prompt on delivering.
They even take boxes upstairs for me, which I truly appreciate. Great
customer service - everyone is very nice.
Robin Coates
Bank of Powhatan N.A.
"Dear Robert,
I want to thank you and your company for the great service you give
to Ben Franklin Crafts. Your staff is awesome and so pleasant to deal
with every time.
Thank you all for going beyond what is expected. You make my job so
much easier."
Debbie Gibson
Ben Franklin Crafts & Frames
Your level of service is excellent. We never need
to call about anything unless over-usage on our part. Products are great!
Central VA Bank
How Our Customers Feel About Us
